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Our new billing system will begin rolling out alongside the Harmony update later this month. So, what does this mean for affiliates and partners?
Creator Codes
The new system introduces creator codes! These codes will allow customers to receive perks when they apply them at checkout. Our Partnership Manager will contact you after the Harmony update to ask what you'd like your creator code to be and which perk you'd like to offer.
New Links
You'll also receive a new affiliate link, but don't worry about updating all your existing projects straight away. Your old links will continue to work for a while after migration. There will eventually be a cut-off date for the old links, but we'll let you know well in advance so you have plenty of time to update them.
However, we recommend switching to your new links as soon as your account has been migrated. This will give you better tracking and allow you to make the most of all the new affiliate and partner features!
Migration
The move to our new billing system won't happen overnight. We'll be rolling it out gradually to make sure everything is working as it should. This means that, for a while, both our new and legacy billing systems will be running alongside each other.
When the Harmony update launches, any purchases made through your affiliate link, whether through the new or legacy checkout, will continue to be credited to your current affiliate dashboard. You’ll also be able to request withdrawals through our new ticket system in the game panel. Because of this, please make sure only trusted people have access to your game panel account.
After launch, provided everything goes smoothly, we'll begin migrating affiliate and partner accounts to the new billing system.
Once your account has been migrated, you'll manage all your affiliate information through the new system. Even if someone makes a purchase through our legacy checkout, the credit will still appear in your new dashboard. We'll also transfer any unwithdrawn funds from your old account.
During your account migration, payouts will be temporarily frozen for five days. This is to allow us to verify that everything has transferred correctly and that there are no discrepancies between the old and new systems.
When Will the Migration Happen?
Our goal is to migrate all affiliate and partner accounts by the end of January next year. If everything goes smoothly, we hope to complete the process sooner.
When your account is scheduled for migration, our Partnership Team will notify you in advance so you know exactly what's happening and when.
Any Questions?
If you have any questions about the new system or the migration process, please reach out to our Partnership Team.
You can also check out the partner Discord channel for some sneak peeks at the new features coming to all affiliates and partners!
