Privacy Policy

Last updated: May 24th, 2025

Introduction

This Privacy Policy describes how Dapper Fox Group LTD ("Kinetic Hosting," "we," "us," or "our") collects, uses, and protects your personal data when you visit our website, use our services, or otherwise interact with us. This Privacy Policy is drafted in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which govern the collection, use, and storage of personal data in the United Kingdom. If you have questions or concerns about this policy, please contact us at contact@kinetichosting.com.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for you to access our services or parts of our services.
• Company: Dapper Fox Group LTD, trading as Kinetic Hosting. For the purposes of UK GDPR, the Company is the Data Controller.
• Cookies: Small files placed on your device that store browsing data and preferences.
• Data Controller: The entity responsible for determining the purposes and means of personal data processing under UK GDPR.
• Device: Any device used to access our services, such as computers, smartphones, or tablets.
• Personal Data: Any information relating to an identified or identifiable individual.
• Service: Refers to the website and related services provided by Kinetic Hosting.
• Website: Includes all domains operated by Kinetic Hosting:
  • https://kinetichosting.com
  • https://billing.kinetichosting.com
  • https://kineticpanel.net
  • https://help.kinetichosting.com
• You: The individual using our services or the entity represented by such an individual.

Data Collection

Types of Data Collected

Personal Data

We may collect personally identifiable information, including but not limited to:

• Email address
• First and last name
• Address, city, state, ZIP code
• Usage data

Usage Data

Usage Data is collected automatically and may include IP address, browser type, operating system, pages visited, and time spent on the website.

Tracking Technologies

We use cookies solely to track affiliate referrals. These cookies help us attribute traffic and purchases to the correct affiliate partners. The information collected includes referral IDs and the pages visited. These cookies do not store personal data but allow us to recognize affiliate referrals for commission purposes.

As these cookies are essential for the functioning of our affiliate program, they cannot be disabled. By using our website, you consent to the use of these cookies for this purpose.

Google Analytics

We use Google Analytics to understand user behavior and improve our website. Google Analytics collects information such as IP address, browser type, and pages visited. Data collected by Google Analytics is anonymized and aggregated.

For more information, refer to Google’s Privacy Policy at https://policies.google.com/privacy. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

Microsoft Clarity

We use Microsoft Clarity to analyse how users interact with our website. Microsoft Clarity collects usage data such as clicks, scrolls, and navigation patterns, which helps us improve user experience. All collected data is anonymised and aggregated, meaning we cannot personally identify individual users.

For more information, please review Microsoft's Privacy Policy athttps://privacy.microsoft.com/en-gb/privacystatement. If you wish to opt-out of Microsoft Clarity tracking, you can do so through our cookie consent banner.

Your Rights

Under UK GDPR, you have the right to:

• Access, update, or delete your personal data
• Withdraw consent for data processing
• Object to data processing for direct marketing
• Request data portability

To exercise your rights, contact us at contact@kinetichosting.com.

Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. There is no fixed cap on data retention; however, we ensure that data is securely stored and deleted when no longer needed.

Data Breach Notification

In the event of a data breach, we will notify affected users and relevant authorities within 72 hours, where legally required.

Children's Privacy

We do not knowingly collect personal data from children under the age of 13. In the UK, individuals aged 13 or older can consent to the processing of their personal data. For users under 13, consent must be provided by a parent or guardian. If we discover such data has been collected, we will delete it immediately.

ICO and Complaints

If you believe we have not complied with our obligations under data protection law, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority. Visit https://ico.org.uk for more information or contact them at:

• Phone: 0303 123 1113
• Website: https://ico.org.uk

California Consumer Privacy Act (CCPA)

Under the CCPA, California residents have the following rights:

• The right to know what personal data we collect and how it is used.
• The right to request access to the personal data we hold about you.
• The right to request deletion of your personal data.
• The right to opt out of the sale of your personal data (note: we do not sell personal data).

To exercise these rights, please contact us at contact@kinetichosting.com.

EU General Data Protection Regulation (GDPR)

For customers located in the European Union (EU), we process your personal data in accordance with the EU GDPR. This includes providing you with the following rights:

• The right to access, update, or delete your personal data.
• The right to restrict or object to the processing of your personal data.
• The right to data portability, allowing you to obtain a copy of your personal data in a machine-readable format.

To exercise these rights, please contact us at contact@kinetichosting.com.

Data Transfers

Your data may be transferred to servers located outside the UK. We ensure such transfers comply with legal requirements, including adequacy decisions by the UK government or the use of Standard Contractual Clauses (SCCs).

For customers located in the EU or the UK, any transfer of personal data outside these regions is conducted using legally approved safeguards, such as adequacy decisions or Standard Contractual Clauses (SCCs). We ensure all third-party service providers adhere to the necessary data protection requirements.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: contact@kinetichosting.com