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Advanced Search Added to Our Knowledge Base

Our kb search has been upgraded. Misspelled a search? Don't know the name of the article? Want to filter by your game? The new search system now understands parts of your message instead of relying on exact article titles.

In this article

Not an update to our panel this time, but a big QoL update to our knowledge base.

Ask a Question

You can now ask our knowledge base a question, and the new search system will find the most relevant articles for you.

Misspelled a search? Don't know the name of the article? Want to filter by your game? The new search system now understands parts of your message instead of relying on exact article titles.

For example: If you want to set an MOTD for your Minecraft server, you previously had to search for the exact guide name: "How to Set an MOTD". Now, you can search for things like "How to set a message of the day Minecraft" or even "How set motd", and it will still find the correct guides for you.

Helper Sherman

When live chat is offline, Helper Sherman will now appear, giving you quick access to the knowledge base search, as well as shortcuts to our Discord server and ticket system.

Any feedback on the new search please let us know

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Accessibility options

Personalise how the website looks and how you move around it. Your choices are saved on this device.

High-contrast dark theme

Use black and dark backgrounds with white text and stronger borders throughout the site.

Keyboard link hints

Hold Shift to label visible links and controls. Keep holding Shift and type a label to activate it, or release Shift to close the labels.

Keyboard shortcuts

Ctrl+KOpen site search

ShiftShow link hints when enabled

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