Our support teams will be fully offline on Christmas Day (25th), Boxing Day (26th), and New Year's Day (1st January). This is to allow our team to spend quality time with their family and friends over the holiday season. On all other days, it will be business as usual. However, please note that support requests opened after these days may take a little longer to process as we catch up on any pending tickets.
Christmas Holiday Support Times
Our support teams will be fully offline on Christmas Day (25th), Boxing Day (26th), and New Year's Day (1st January). This is to allow our team to spend quality time with their family and friends over the holiday season. On all other days, it will be business as usual. However, please note that support requests opened after these days may take a little longer to process as we catch up on any pending tickets.
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Incoming Price Changes For New Orders
All packages starting July 1st will be going up by around $1 USD/month. This will change a little based on regional pricing. This won't impact people who already have servers with us; this is only for new orders.
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An Update to Our Pricing
I'm sure many of you know, demand from AI companies and data centres has been driving up the cost of RAM and storage. We've tried our absolute best to keep these increases away from our customers, but with hardware continuing to become more expensive, we've reached a point where we can no longer keep absorbing the additional costs.
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Emergency Maintenance - Critical PHP Security Release
Yesterday, the PHP development team announced two critical security vulnerabilities affecting PHP, one of the world's most widely used web programming languages. Security patches are expected to be released today, 21 October 2026, at 2:00 PM UTC (3:00 PM UK time).
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Join Our Discord Server
Our Discord server is the best way to connect with the Kinetic Hosting team, get fast support, stay up to date with news, and join a community of fellow server owners and gamers.
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Feedback Form - Free Discord Role | Free Lifetime Server
If you've been around a while you'll know we put out feedback forms every so often to collect feedback from you. We've made a lot of changes to our service this year, so we're requesting your feedback once again, to make sure we're going in the right direction. We read all feedback replies, and use them to help improve our service.
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Privacy in the Hosting Space
A transparent look at AI privacy in the hosting space, why other hosts might be feeding your data to AI without you knowing, and our strict promise at Kinetic to protect you.
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