Our support teams will be fully offline on Christmas Day (25th), Boxing Day (26th), and New Year's Day (1st January). This is to allow our team to spend quality time with their family and friends over the holiday season. On all other days, it will be business as usual. However, please note that support requests opened after these days may take a little longer to process as we catch up on any pending tickets.

Christmas Holiday Support Times
Our support teams will be fully offline on Christmas Day (25th), Boxing Day (26th), and New Year's Day (1st January). This is to allow our team to spend quality time with their family and friends over the holiday season. On all other days, it will be business as usual. However, please note that support requests opened after these days may take a little longer to process as we catch up on any pending tickets.
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Incoming Price Changes For New Orders
All packages starting July 1st will be going up by around $1 USD/month. This will change a little based on regional pricing. This won't impact people who already have servers with us; this is only for new orders.
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If you've been around a while you'll know we put out feedback forms every so often to collect feedback from you. We've made a lot of changes to our service this year, so we're requesting your feedback once again, to make sure we're going in the right direction. We read all feedback replies, and use them to help improve our service.
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Over the past few years, we've seen a big push across the gaming industry to make games more accessible. From game developers to console makers, accessibility has become an increasingly important part of creating great experiences. Sadly, many of the tools around gaming have been slower to follow that same path.
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